Apple iPhone 16 range now available for pre-order on Sky Mobile

[Helena95]

@louise1889 brilliant!😊 Mine arrived the day it said it said it would, which was the following day

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[SimonaSKY]

You can tell me please what happened with my order?

[caesarome]

@SimonaSKY 

As we are customers here the latest on your order can be found here:

https://www.sky.com/ordertracking

[JayShep]

I ordered my iPhone 16 Pro Max 1TB on Tuesday (12 November 2024) Sky said it would be 1-2weeks. Does anyone have any recent experience of how long the '1-2 weeks' actually is? I'm autistic and I need certainty so I wish Sky would just tell me a date, even if it was in 3 weeks time just as long as I had a date.

[caesarome]

@JayShep 

It will be difficult to give you a date if the delivery estimate could be 2 weeks away so same as above, does anything appear here for you:

https://www.sky.com/ordertracking

[JayShep]

Thank you for getting back to me, all it saying is "Coming soon" which is even more vague than "1-2 weeks" haha. If there is know way of knowing then it's fine, Ill just have to deal with it but I know it will drive me mad until I have certainty 😂

[LV6]

Hi can you tell me when I will receive my iPhone 16 pro max?

[Daniel0210]

@LV6 

We are customers so the short answer is no.

After the credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.

[EllisMace]

Hello I ordered the new Iphone 16 Pro Max yesterday and it says it's on back order. Is there anyway to find out when they will have stock again? Just because I've sent my old phone back so I'm doing this off my desktop and need a phone 😂😩

[JayShep]

I ordered a iPhone 16 Pro Max 1TB  last Tuesday, it's apparently due to be delivered tomorrow. I ordered the iPhone 16 Pro 256gb yesterday and it arrived today. Hope this helps you get some idea of timeframes.

[EllisMace]

Cheers mate ordered the IPhone Pro Max 256gb desert. Hopefully around a week then just says it's on back order. 

[JayShep]

Yeah, mine said 1-2 weeks initially but looks like orders are taking a week now. Hope you get it quickly!

[Prisha1]

I been waiting for my 16 pro .. but i haven't received when m trying to check the delivery it says we need to talk

[63johnw]

Hi @Prisha1  if that's the message then you need to call sky, you aren't talking to Sky CS here. You will need to phone Sky.