0

Discussion topic: Activating sim card

Reply
Avatar for Louise382
Level 1 icon
What's this?
This message was authored by: Louise382

Message posted on ‎16 Aug 2025 06:55 PM

Activating sim card

  • I lost my other Sim card which I seem to be still paying for which is only Lou. I have received my new SIM card which is under louise and I am trying to activate it. It's more complicated than I thought I wanted to keep the number from my O2 account, not sky But we could also do that another day if we could just activate the sim for now
Report post
Post 1 of 5
436 Views
0 Likes
Reply
Reply

All Replies

Avatar for Louise382
Level 1 icon
What's this?
Topic Author
This message was authored by: Louise382

Message posted on ‎16 Aug 2025 07:20 PM

Lost or stolen

I do not have the Sim card anymore. This is why I had to order a replacement.

Report post
Post 2 of 5
435 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎16 Aug 2025 07:21 PM - last edited: ‎16 Aug 2025 07:25 PM

Re: Lost or stolen

Posted by a Superuser, not a Sky employee. Find out more

@Louise382 

I have merged your two posts together so they make it clear what your issue is.

 

If you order a replacement sim then it should have the same number as the lost one.

 

A new sim will have a new number.

 

You can activate the sim and move a number over from O2 anytime you want.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 5
432 Views
0 Likes
Reply
Avatar for lorraineb2
Level 0 icon
What's this?
This message was authored by: lorraineb2

Message posted on ‎22 Aug 2025 04:29 PM

Re: Activating sim card

i can't activate my mew sim 

Report post
Post 4 of 5
331 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎22 Aug 2025 04:37 PM

Re: Activating sim card

Posted by a Superuser, not a Sky employee. Find out more

@lorraineb2 

What is happening when you try to activate it ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 5 of 5
328 Views
0 Likes
Reply
Reply