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Discussion topic: Activate SIM card through mysky

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This message was authored by AnthonyAinsley This message was authored by: AnthonyAinsley

Activate SIM card through mysky

I received my SIM card and inside the pack there are instructions to follow.

i tried to link this to mysky

everytime i completed the boxes, a message appeared saying oops there is a problem try again

i have tried over a week now and since i was unable to complete to do this i have been Charged another month from my current provider

 

do you want my custom?

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This message was authored by caesarome This message was authored by: caesarome

Re: Activate SIM card through mysky

Posted by a Superuser, not a Sky employee. Find out more

@AnthonyAinsley wrote:

do you want my custom?


We are customers here but to get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies are not instant.

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This message was authored by Addie15 This message was authored by: Addie15

Re: Activate SIM card through mysky

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to @AnthonyAinsley.

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