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This message was authored by: KK35

Message posted on ‎09 Dec 2024 09:19 PM

NEW CONTRACT

 

 

I  am joining sky mobile wanted 24 month contract and the credit agreement shows 36 months, why? Anyone help?

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎09 Dec 2024 09:42 PM

Re: NEW CONTRACT

Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:

If you want 24 month contract the you need to select Swap12.

And if you do you will be paying more per month due to it being a shorter contract.

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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎09 Dec 2024 09:23 PM

Re: NEW CONTRACT

Posted by a Superuser, not a Sky employee. Find out more

@KK35  Sounds like you signed up to Swap 24 which is a 36 month contract but allows you to swap your old device as payment towards a new one

 

See the link here https://www.sky.com/help/home/sky-mobile/buying-sky-mobile/pay-monthly-devices/articles/credit-agree...

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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This message was authored by: PandJ2020

Message posted on ‎09 Dec 2024 09:26 PM

Re: NEW CONTRACT

Posted by a Superuser, not a Sky employee. Find out more

If you want 24 month contract the you need to select Swap12.

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎09 Dec 2024 09:42 PM

Re: NEW CONTRACT

Posted by a Superuser, not a Sky employee. Find out more
@PandJ2020 wrote:

If you want 24 month contract the you need to select Swap12.

And if you do you will be paying more per month due to it being a shorter contract.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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