Discussion topic: 14 plus
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Message posted on 28 Dec 2025 09:31 AM
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14 plus
Hi why am I still being billed for a contract that has ended 2 months ago
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Message posted on 28 Dec 2025 09:36 AM - last edited: 28 Dec 2025 09:36 AM
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Re: 14 plus
@Pajabutt wrote:Hi why am I still being billed for a contract that has ended 2 months ago
Probably because the contract is 12 months longer than you thought. A Swap24 contract is 36 months.
...or it's just the dataplan?
Message posted on 28 Dec 2025 09:45 AM
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Re: 14 plus
If it is the sim did you give the required notice of 31 days to cancel it ?
As noted above Swap24 is a 36 month contract, the 24 part refers to the fact that after 24 months you can swap your device for another one.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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