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This discussion topic has been answered Discussion topic: Sky VIP using the app

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This message was authored by: Rhiannonmh

Sky VIP using the app

Is anyone else having problems with accessing the sky VIP section on the my sky app? I just get a blank screen with just the X to close the page at the top. 


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This message was authored by: 63johnw Answer

Re: Sky VIP using the app

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rhiannonmh  working fine for me. Try using just mobile data or WiFi if you are using mobile data. Try restarting your phone. Delete and reinstall the my sky app. 

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This message was authored by: caesarome

Re: Sky VIP using the app

Posted by a Superuser, not a Sky employee. Find out more

@Rhiannonmh 

It is working fine for me so try rebooing your device to see what then happens with it.

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This message was authored by: 63johnw Answer

Re: Sky VIP using the app

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rhiannonmh  working fine for me. Try using just mobile data or WiFi if you are using mobile data. Try restarting your phone. Delete and reinstall the my sky app. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

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This message was authored by: Rhiannonmh

Re: Sky VIP using the app

I've tried that a number of times. It hasn't worked for a while. 

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This message was authored by: Rhiannonmh

Re: Sky VIP using the app

  • Uninstalling and reinstalling worked this time. Thanks 😺
This message was authored by: Sarahhartley03

Re: Sky VIP using the app

Did you manage to fix it, I've had the same problem the last couple of weeks.  I've tried deleting the app and reinstalling it but it's still not working and can't get hold of anyone at Sky.  They take too ling to answer the phone. 

This message was authored by: 63johnw

Re: Sky VIP using the app

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sarahhartley03  yes the issue was fixed as per the post above yours. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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