23 Oct 2024 06:41 PM
I live in Ireland and have Sky and want to watch it in other EU countries whilst on holiday but I get an error message about not being able to watch Sky Go outside of the UK.
23 Oct 2024 06:43 PM
Posted by a Superuser, not a Sky employee. Find out more@Herm1 This occurs when sky thinks your registered postcode is a uk one rather than Ireland
23 Oct 2024 06:52 PM
Any ideas how I can fix this?
23 Oct 2024 07:17 PM - last edited: 23 Oct 2024 07:23 PM
Posted by a Superuser, not a Sky employee. Find out more
@Herm1 wrote:Any ideas how I can fix this?
@Herm1 you can't whilst your away , you will need to use it back home again first
Taken from here:
https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs-roi
If you’ve been watching Sky abroad for more than 30 days, you’ll need to watch again in the ROI to regain access to watch abroad, as we need to check you’re still a resident.
23 Oct 2024 09:16 PM
Thanks, but that doesn't really help as I only left Ireland yesterday!
23 Oct 2024 09:22 PM
Posted by a Superuser, not a Sky employee. Find out more@Herm1 When was the last time you used sky go at home as I believe that plays a part in registering your permanent residence
23 Oct 2024 11:00 PM
Understood, don't use Sky Go at home as have Sky TV. Will use it when I get home . Thanks for the info 😊
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 3.6 hours
New Discussion