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Discussion topic: Watch sky go abroad

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This message was authored by Herm1 This message was authored by: Herm1

Watch sky go abroad

I live in Ireland and have Sky and want to watch it in other EU countries whilst on holiday but I get an error message about not being able to watch Sky Go outside of the UK. 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Watch sky go abroad

Posted by a Superuser, not a Sky employee. Find out more

@Herm1  This occurs when sky thinks your registered postcode is a uk one rather than Ireland 


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Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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Herm1
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This message was authored by Herm1 This message was authored by: Herm1

Re: Watch sky go abroad

Any ideas how I can fix this?

 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Watch sky go abroad

Posted by a Superuser, not a Sky employee. Find out more

@Herm1 wrote:

Any ideas how I can fix this?

 


@Herm1  you can't whilst your away , you will need to use it back home again first 

 

Taken from here:

 

https://www.sky.com/help/articles/viewing-sky-content-in-the-eu-faqs-roi

 

If you’ve been watching Sky abroad for more than 30 days, you’ll need to watch again in the ROI to regain access to watch abroad, as we need to check you’re still a resident.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
Herm1
Topic Author
This message was authored by Herm1 This message was authored by: Herm1

Re: Watch sky go abroad

Thanks, but that doesn't really help as I only left Ireland yesterday! 

This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Watch sky go abroad

Posted by a Superuser, not a Sky employee. Find out more

@Herm1  When was the last time you used sky go at home as I believe that plays a part in registering your permanent residence 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others


If you would like to post a “Send Your Thanks to Sky” message please click Here
Herm1
Topic Author
This message was authored by Herm1 This message was authored by: Herm1

Re: Watch sky go abroad

Understood, don't use Sky Go at home as have Sky TV. Will use it when I get home . Thanks for the info 😊

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