0

Discussion topic: Unable to watch Paramount +

Reply
Avatar for maryamijames
Level 1 icon
What's this?
This message was authored by: maryamijames

Message posted on ‎11 Jan 2025 04:22 PM

Unable to watch Paramount +

I cannot access {Paramount +

 

Report post
Post 1 of 5
1,389 Views
Reply
Reply

All Replies

Avatar for SKY1992bf
Level 16 icon
What's this?
Superuser
This message was authored by: SKY1992bf

Message posted on ‎11 Jan 2025 04:25 PM

Re: Unable to watch Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@maryamijames it's not available via sky go (the board you have posted on), you need to be using the official paramount plus app


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 2 of 5
1,387 Views
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎11 Jan 2025 04:39 PM

Re: Unable to watch Paramount +

Posted by a Superuser, not a Sky employee. Find out more

@maryamijames 

Are you trying to access it on Sky Go or on somethng else ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 3 of 5
1,377 Views
Reply
Avatar for maryamijames
Level 1 icon
What's this?
Topic Author
This message was authored by: maryamijames

Message posted on ‎13 Jan 2025 08:20 AM

Re: Unable to watch Paramount +

Thanks to the guys that replied. 

I contacted SKY on Friday 10th January. They could not resolve my problem and told me they would call back Saturday, 11th January. Glad I never held my breath waiting for them to replay, |(still waiting) as its still not resolved ( Monday 13th) I have SKY cinema and should receive Paramount + free.

Shocking service, but they are glad to take my subscription every month on the dot.

Again, thanks to all that replied, but I'm going to leave SKY.

 

Report post
Post 4 of 5
1,205 Views
Reply
Avatar for Smervus
Level 1 icon
What's this?
This message was authored by: Smervus

Message posted on ‎21 Jan 2025 03:00 PM

Re: Unable to watch Paramount +

I am also having the same issue. 

 

It's says I'm all set. Please log in to access.

 

I log in with my Sky account but it does not recognise me.  I used this service months ago and I had no issues. No login was required as it automatically knew I had free access. Now it's asking me to log in. 

 

 

Report post
Post 5 of 5
1,096 Views
Reply
Reply