21 Jan 2025 08:57 AM
Hi,
Weird issue - I recently removed Sky Sports and Sky Cinema from my pack. They are no longer showing in my account and when attempting to access through Sky Glass / Stream they do not work which is fine...
However they are still working in Sky Go - so my question is why??? I am logged in as myself, so a little confused as to why this is. Do you get full access on Sky Go or something?
TIA
21 Jan 2025 10:44 AM
Posted by a Superuser, not a Sky employee. Find out moreWhen did you give Sky your 31 days notice to remove them ?
21 Jan 2025 11:36 AM
Over a month ago - and it did keep saying ending on 17/01 which like I say is the case on Sky Glass, but not Sky Go.
My future bills reflect this too.
21 Jan 2025 01:18 PM
Posted by a Superuser, not a Sky employee. Find out moreIt must be a glitch because you shouldn't have access to them so you might find that one day you will no longer have any access.
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