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This discussion topic has been answered Discussion topic: Unable to manage Sky Go devices

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This message was authored by: Keeley+Pickering

Unable to manage Sky Go devices

Hi,

 

I am no longer able to manage devices for my Sky Go account across any platform either via the app or website.

 

I keep getting the error message "This page is restricted"

 

I have changed my password also but this hasn't made any difference.

 

I need to delete old devices in order to use new ones & seem unable to resolve this issue.


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This message was authored by: caesarome Answer

Re: Unable to manage Sky Go devices

Posted by a Superuser, not a Sky employee. Find out more

@Keeley+Pickering wrote:

I need to delete old devices in order to use new ones & seem unable to resolve this issue.


@Keeley+Pickering 

You don't actually need to do this because when you register a new device it will automatically remove the oldest unused device.

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This message was authored by: caesarome Answer

Re: Unable to manage Sky Go devices

Posted by a Superuser, not a Sky employee. Find out more

@Keeley+Pickering wrote:

I need to delete old devices in order to use new ones & seem unable to resolve this issue.


@Keeley+Pickering 

You don't actually need to do this because when you register a new device it will automatically remove the oldest unused device.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Keeley+Pickering

Re: Unable to manage Sky Go devices

Thank you for your reply this will resolve my issue it would seem as the older devices are the ones I wish to remove. 

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