TNT not working on SKY GO on tablet or phone

[Cycleleader]

I have a full subscription to SKY Q including SKY Sports and pay for TNT through my SKY subscription.  All works well on my TV.  On SKY GO, however, although all the SKY channels are available, I get a message saying I am not subscibed to TNT when I try and go on it and asking me to do so. 

Help would be appreciated. 

[Cycleleader]

Apologies.  I have just realised I pay though BT so that is my route., not SKY GO.  Sorry again for bother.  PLease cancel. 

[caesarome]

@Cycleleader 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.