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Discussion topic: Sky sport app on my iPad not working gives a location not available.?

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This message was authored by Alanm5 This message was authored by: Alanm5

Sky sport app on my iPad not working gives a location not available.?

 

Using my iPad to watch sky sports I get message of: UNSUPPORTED LOCATION

 the video you are trying to watch can not be viewed from your current country or location.


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky sport app on my iPad not working gives a location not available.?

Posted by a Superuser, not a Sky employee. Find out more

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky sport app on my iPad not working gives a location not available.?

Posted by a Superuser, not a Sky employee. Find out more

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky sport app on my iPad not working gives a location not available.?

Posted by a Superuser, not a Sky employee. Find out more

Is location services enabled on your device 


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my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
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Alanm5
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This message was authored by Alanm5 This message was authored by: Alanm5

Re: Sky sport app on my iPad not working gives a location not available.?

Turning off my VPN has worked.Thanks very much. Alanm5 

This message was authored by Arl1979 This message was authored by: Arl1979

Re: Sky sport app on my iPad not working gives a location not available.?

I have the same issue with this. I am not running through a VPN. Since it works fine on my mobile network without broadband the only solution appears to be Sky have blacklisted in error the IP addresses assigned to my ISP. 

 

After an hour of being passed from pillar to post within SKY no one seems to know how to fix this so reaching out to the Community for help.

 

ISP is Starlink - welcome to rural England

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