Discussion topic: Sky sport app on my iPad not working gives a location not available.?

This message was authored by: Alanm5 · ‎25 Jun 2024

Using my iPad to watch sky sports I get message of: UNSUPPORTED LOCATION

the video you are trying to watch can not be viewed from your current country or location.

This message was authored by: caesarome · ‎25 Jun 2024

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

This message was authored by: caesarome · ‎25 Jun 2024

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: SKY1992bf · ‎25 Jun 2024

Is location services enabled on your device

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
If you would like to post a “Send Your Thanks to Sky” message please click Here

This message was authored by: Alanm5 · ‎25 Jun 2024

Turning off my VPN has worked.Thanks very much. Alanm5

This message was authored by: Arl1979 · ‎28 Aug 2024

I have the same issue with this. I am not running through a VPN. Since it works fine on my mobile network without broadband the only solution appears to be Sky have blacklisted in error the IP addresses assigned to my ISP.

After an hour of being passed from pillar to post within SKY no one seems to know how to fix this so reaching out to the Community for help.

ISP is Starlink - welcome to rural England

Discussion topic: Sky sport app on my iPad not working gives a location not available.?

Sky sport app on my iPad not working gives a location not available.?

Re: Sky sport app on my iPad not working gives a location not available.?

All Replies

Re: Sky sport app on my iPad not working gives a location not available.?

Re: Sky sport app on my iPad not working gives a location not available.?

Re: Sky sport app on my iPad not working gives a location not available.?

Re: Sky sport app on my iPad not working gives a location not available.?

Was this discussion not helpful?

Search Sky Community

Start a new discussion