Mobile Apps & Websites
5

Discussion topic: Sky sport app on my iPad not working gives a location not available.?

Reply
Answered - Go to Answer
Alanm5
What's this?
This message was authored by Alanm5 This message was authored by: Alanm5

Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 10:58 AM

 

Using my iPad to watch sky sports I get message of: UNSUPPORTED LOCATION

 the video you are trying to watch can not be viewed from your current country or location.

Report post
Post 1 of 6
1,086 Views
Reply
0 Likes
View answer in the context of this discussion

Best Answers
caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

View this Answer within the discussion

Report post
Post 2 of 6
1,073 Views
Reply

Did this answer not help you?

Reply

All Replies

caesarome
What's this?
Superuser
This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

Are you in the UK or Ireland if so and you have a VPN running try disabling it.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 6
1,074 Views
Reply

Did this answer not help you?

SKY1992bf
What's this?
Superuser
This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:33 AM

Posted by a Superuser, not a Sky employee. Find out more

Is location services enabled on your device 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Report post
Post 3 of 6
1,068 Views
Reply
0 Likes
Alanm5
What's this?
Topic Author
This message was authored by Alanm5 This message was authored by: Alanm5

Re: Sky sport app on my iPad not working gives a location not available.?

‎25 Jun 2024 11:36 AM

Turning off my VPN has worked.Thanks very much. Alanm5 

Report post
Post 4 of 6
1,065 Views
Reply
Arl1979
What's this?
This message was authored by Arl1979 This message was authored by: Arl1979

Re: Sky sport app on my iPad not working gives a location not available.?

‎28 Aug 2024 02:39 PM

I have the same issue with this. I am not running through a VPN. Since it works fine on my mobile network without broadband the only solution appears to be Sky have blacklisted in error the IP addresses assigned to my ISP. 

 

After an hour of being passed from pillar to post within SKY no one seems to know how to fix this so reaching out to the Community for help.

 

ISP is Starlink - welcome to rural England

Report post
Post 5 of 6
729 Views
Reply
0 Likes
Skg67
What's this?
This message was authored by Skg67 This message was authored by: Skg67

Re: Sky sport app on my iPad not working gives a location not available.?

‎26 Nov 2024 07:17 PM

Similar problem with iPad and the app.

I turned off precise location on the sky app settings (and changed it so that the location was available to the app only when using it).

One or other seems to have cured it.

I hope it works for you. Let me know.

George Skelton.

Report post
Post 6 of 6
28 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion