0

Discussion topic: Sky go not working on iOS

Reply
Avatar for NJD16
Level 1 icon
What's this?
This message was authored by: NJD16

Message posted on ‎23 Dec 2025 08:58 PM

Sky go not working on iOS

my sky go does not play anything on iPhone or iPad, all I get is loading screen nothing else. I have tried deleting, logging in and out, deleting the device from account, clearing cache and nothing works. Anyone have any fixes or solutions

 

Report post
Post 1 of 4
221 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎23 Dec 2025 09:43 PM

Re: Sky go not working on iOS

Posted by a Superuser, not a Sky employee. Find out more

@NJD16 

Have you tried rebooting your broadband router assuming both are connected to a WIFI network ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 4
208 Views
0 Likes
Reply
Avatar for NJD16
Level 1 icon
What's this?
Topic Author
This message was authored by: NJD16

Message posted on ‎26 Dec 2025 12:19 PM

Re: Sky go not working on iOS

Yes I have tried that and reset it. If I connect via hotspot or 4g then switch it off and let it automatically connect to WiFi it will then play but not if I try and play live tv directly with WiFi

Report post
Post 3 of 4
118 Views
0 Likes
Reply
Avatar for cathy+greenwood
Level 0 icon
What's this?
This message was authored by: cathy+greenwood

Message posted on ‎26 Dec 2025 07:21 PM

Re: Sky go not working on iOS

mines exactly the same.  works on 4G but not on full fibre internet provided through LIT.

It was working previously, and no help at all onle that i can see to correct it...

Report post
Post 4 of 4
89 Views
0 Likes
Reply
Reply