I get an error code that I'm not permitted to enter on this forum! When I try and use Sky Go on mobile data or Wi-Fi outside my home. It works fine at home on both mobile data or Wi-Fi. I can use all other streaming services fine outside my home.
plus I work for Sky so this is particularly frustrating!
Posted by a Superuser, not a Sky employee. Find out more
@Rach71 As you are staff you need to be raising this through the correct channels, IE the staff line.
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Posted by a Superuser, not a Sky employee. Find out more
@Rach71 As you are staff you need to be raising this through the correct channels, IE the staff line.
Like you I'm a customer here, Sky Employees are clearly identified as such. 43" Glass TV & Puck Whole Home Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
I know this was a while ago but someone may be googling for this answer... If Sky Go ever stops working due to internet issues, check to see if the device you are watching on has a software update. Sometimes location and other settings stop working unless an update is completed
