Sky Go technical and access restricted error

[Slcmpc]

I was told that as it was the holiday period, there was no one to help me! I am past getting angry but they do mess you around.

[swfeathers]

Much like some of the other replies I spent a long time on the phone getting passed further up the chain to better technical teams before someone said they'll get it sorted. I'm expecting a call back to confirm when they've fixed it, but it does appear it's a manual fix that has to be scheduled in with a particular part of the technical support team. What a mess.