Sky Go technical and access restricted error

[Slcmpc]

This is a solution and confirms what several others have said.

These error messages mean that the "system" believes that you, as identified by your user name, do not have the appropriate subscription to view the selected content. This is not the application itself but an issue at Sky's end. It can happen for no reason regardless of any changes you have made - IF ANY.

I knew that there was something wrong when I could not rename or delete devices on the Sky Go page. Check if this is happening.

This problem has to be corrected by Sky engineers in the UK and in my case scheduled in their workload. I got this done by messaging Sky Help Team on their Facebook page. Make it clear that it is not a problem at your end but a permissions error at Sky, something that they do know about. This will save you calls to their overseas call centre, hours of your time and get it raised as an issue. They may ask if you have done this or that and you may need to play along with them if you haven't but from their viewpopint I can understand that they want to eliminate the obvious.

Now fixed, we move on.

[rbee]

I was told 48 hours ago that mine would be fixed in 48 hours.

It hasn't been.

[Samraj · Accepted solution]

Hi, everyone.

Thank you for your patience.

If you’re still seeing an error message on Sky Go, it's important to follow these steps:

• Check the Sky iD you’re using to Sign In is linked to your Sky account.
• Ensure that you’re subscribed to the channels showing the error.
• Make sure you’re using the latest version of the Sky Go app.
• Visit Sky Help for additional troubleshooting and to look up error messages.

If the issue isn’t resolved after following the steps on Sky Help, you’ll be offered ways to contact Sky for further assistance.

For now, I'll mark this post as the answer for everyone's awareness.

Thank you.

[rbee]

Again this is not an answer

[chiip]

For months now and I mean months, I've been unable to watch anything on the sky go app, it won't work on any of my devices. 
my accounts are linked, 

I've signed out and in

deleted and reinstalled apps 

changed passwords as the sky chat advisor said that would work. 
Nothing works.  
This is the message that come up whenever you try watch anything. 

[Ginac]

No VPN running.

[Ginac]

Unfortunately none of this worked. The ai robot didn't help either

[pfmk]

Samraj. 

Thanks, but it doesn't explain what happened, and how we as Sky customers,  will be compensated, as I know some people have been. 

[borofanuk]

Which Sky Facebook account did you contact?

I contacted Sky TV UK, and they have not replied to my message.

My problem remains unresolved, and I'm becoming increasingly annoyed.