4

Discussion topic: Sky Go on Windows 7

Reply
This message was authored by Mike4444 This message was authored by: Mike4444

Sky Go on Windows 7

Sky Go not working on Windows 7. 
Programme downloads ok, but error message says 'cannot connect'. 
Any opinions appreciated. 
Thanks. 


Best Answers
This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Sky Go on Windows 7

Posted by a Superuser, not a Sky employee. Find out more

Does Sky even support Window 7 for SkyGo? Microsoft stopped supporting that some time ago

 

Taken from https://www.sky.com/help/articles/sky-go-install-computer-laptop

 

  • Operating system: Windows 10 and above.
  • Processor: Intel Core i3-8130U – or equivalent AMD.
  • RAM: 4GB DDR3.
  • Video Card: DirectX 11 compatible video card driver.
Annie  ( Please Note: I am Neurodivergent )

View this Answer within the discussion

Reply

All Replies

This message was authored by Annie+UK This message was authored by: Annie+UK Answer

Re: Sky Go on Windows 7

Posted by a Superuser, not a Sky employee. Find out more

Does Sky even support Window 7 for SkyGo? Microsoft stopped supporting that some time ago

 

Taken from https://www.sky.com/help/articles/sky-go-install-computer-laptop

 

  • Operating system: Windows 10 and above.
  • Processor: Intel Core i3-8130U – or equivalent AMD.
  • RAM: 4GB DDR3.
  • Video Card: DirectX 11 compatible video card driver.
Annie  ( Please Note: I am Neurodivergent )
This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky Go on Windows 7

Posted by a Superuser, not a Sky employee. Find out more

@Annie+UK wrote:

Does Sky even support Window 7 for SkyGo? Microsoft stopped supporting that some time ago

 

Taken from https://www.sky.com/help/articles/sky-go-install-computer-laptop

 

  • Operating system: Windows 10 and above.
  • Processor: Intel Core i3-8130U – or equivalent AMD.
  • RAM: 4GB DDR3.
  • Video Card: DirectX 11 compatible video card driver.

Certainly isn't supported: https://helpforum.sky.com/t5/Sky-Go/Sky-Go-Desktop-End-of-support-for-Windows-7-and-Windows-8-1/m-p/... 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue


NOT a Sky Employee

This message was authored by GD1 This message was authored by: GD1

Re: Sky Go on Windows 7

Posted by a Superuser, not a Sky employee. Find out more

@Mike4444 wrote:

Sky Go not working on Windows 7. 
Programme downloads ok, but error message says 'cannot connect'. 
Any opinions appreciated. 
Thanks. 


Windows 7 is well out of support and gets no new updates which leaves it vulnarable to exploits.

 

Maybe updating to W10 or W11 would be the best solution.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky Go on Windows 7

Posted by a Superuser, not a Sky employee. Find out more

@GD1 wrote:

@Mike4444 wrote:

Sky Go not working on Windows 7. 
Programme downloads ok, but error message says 'cannot connect'. 
Any opinions appreciated. 
Thanks. 


Windows 7 is well out of support and gets no new updates which leaves it vulnarable to exploits.

 

Maybe updating to W10 or W11 would be the best solution.


W10 is out of support next year and W11 does not work on some old hardware from back in the day like when W7 was released 😞

Annie  ( Please Note: I am Neurodivergent )
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion