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This discussion topic has been answered Discussion topic: Sky Go not working (Error 001)

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This message was authored by: DAGW92

Re: Sky Go not working (Error 001)

Hi Martin,

 

Sorry to hear you're still struggling with the issue. I offered the Blob_Storage and Web_Storage purely as an anecdotal wayfinder; it doesn't really matter what the folders are called inside the main folder, the main thing is to move the contents to the trash.

 

What seems to happen is that when Sky Go starts up, if the folder is empty, Sky Go is forced to recreate the folders, and in so doing the app is able to refresh itself.

 

Give it a try and I think you'll be fine ☺️ Good luck.

 

I'm glad the fix is continuing to help people 🙌

 

Hopefully Sky can release an update in future to stop people running into this issue.

This message was authored by: Leo+Wakeling

Re: Sky Go not working (Error 001)

Hi, All good now. Thanks for your advice

This message was authored by: Martin+F+Green

Re: Sky Go not working (Error 001)

Just applied the changes as instructed and its now working.  Youre a genius DAGW92, thank you for your support.

This message was authored by: DavidB10

Re: Sky go download not working on mac m2 Sequoia

I have exactly the same problem and would welcome some advice from someone please

 

David

This message was authored by: DavidB10

Re: Sky go download not working on mac m2 Sequoia

I'm having exactly the same problem - did you get a solution yet?

 

Please forward the solution if you can

 

Many thanks

 

David

This message was authored by: DavidB10

Re: Sky Go not working (Error 001)

Thank you very much - very helpful!

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