Sky Go not working (Error 001)

[rob68]

I'm having the exact same problem and error message with a Windows 10 laptop. Ive tried deleting/reinstalling but still the same. Can anyone help an old Windows user please?

[ANTONIOM]

HELP!!!!!

I have the latest mac upgrade 14.6 and SKY GO APP WON'T WORK still getting the error message, where can i find the sky go app latest donwload as the one on there site https://www.sky.com/pages/sky-go/download-the-app is the old one

[caesarome]

@ANTONIOM 

Further up this page is one marked as the answer that is working for some.

[ANTONIOM]

Is there a link, still getting error message and i'm using versions 24.1.2

[caesarome]

Can you not see this post:

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4751296/highlight/true#M138414

[ANTONIOM]

I did all that and still no help. The only thing that change was i now have the 25.1.2 version but still the error message

[Harry+LR+100]

Blimey It worked perfectly. Thank you so much. I have been trying to resolve this for a year.

[David+Ellleray]

Bob on Bob. Works perfectly

[The+malcolms]

worked perfectly, thank you

[ANTONIOM]

thanks, it worked!!!

[Delly71]

Thank you so much for your suggestion. It worked perfectly. Your's was the easiest and clearest method . Super grateful for your help. I got a little cofused and made a reply attributing this to the wrong community member. I will try to delete it if I find it!

[Delly71]

AMENDMENT In fact it was community member DAGW92' suggestion that I used to get the errant sky go back.

[Martin+F+Green]

Thanks for the suggestion.  I can see the Sky go folder, and when I open it theres another folder called blob storage, what I cant see is the folder 'web storage'.  Any idea as i dont want to delete folders that are needed?

[Delly71]

I saw the blob storage thing but have no idea if web storage came up last. In a frenzy I deleted everything tbh. Hopefully wonder kid @DAGW92 will respond They really need a round of applause! 🙂 👏

[Leo+Wakeling]

Hi, Thanks so much for that. After countless attempts your advice workerd first tiome. ***** 5 STARS