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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Go - missing sports channels

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Message posted on ‎16 Apr 2024 02:18 PM - last edited: ‎16 Apr 2024 04:32 PM by

Sky Go - missing sports channels

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Where have the other channels gone? esp 407 Tennis.

 


Moderator note: Changed title to reflect topic more.

 

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Message posted on ‎17 Apr 2024 03:36 PM - last edited: ‎18 Apr 2024 11:52 AM

Re: Sky Go - missing sports channels

Posted by a Sky employee

Hey all,

 

I have great news, the support team just confirmed that the problem has been resolved now and the sports channels are back to normal 😊

 

Thank you everyone for your patience and understanding! 

 

**Update:

I am locking this thread down as the problem has been resolved.

If you still experience problems with the Sky Go up, please follow the normal troubleshooting steps.

Fanni

Community Moderator

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Message posted on ‎16 Apr 2024 02:09 PM

Missing channels that were there yesterday

Been watching live tennis on channel 407 on sky go until today when it has disappeared. It is available on the TV but not on sky go. Any ideas?

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Message posted on ‎16 Apr 2024 02:55 PM

Re: Missing channels that were there yesterday

I am having the same problem. Channel 407 Sky Sports Tennis is now missing from Sky Go. I was hoping to watch Nadal this afternoon! Any reason for this?

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Message posted on ‎16 Apr 2024 03:00 PM

Re: Missing channels that were there yesterday

Me too!

 

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Message posted on ‎16 Apr 2024 03:04 PM

No skysports racing on sky go app.

Skysports racing has disappeared from my sky go app, all the other sport channels are still available.

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Message posted on ‎16 Apr 2024 03:26 PM

Re: No skysports racing on sky go app.

Posted by a Superuser, not a Sky employee. Find out more

Something is definitely a miss as I am missing several sports channels not just sky sports racing 

 

also not seeing 402 - 403 - 404 - 407 - 408 - 412


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

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Message posted on ‎16 Apr 2024 03:33 PM

Re: Missing channels that were there yesterday

I was able to find a workaround, if you search 'Live Tennis' , the icon for Live tennis at stuttgart appears and it currently takes you to Barcelona Open.

 

I tried to delete and reinstall the app, but the channel is still not appearing.

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Message posted on ‎16 Apr 2024 03:39 PM

Re: Missing channels that were there yesterday

This isn't working for me unfortunately. Did you search this on Skygo?

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Message posted on ‎16 Apr 2024 03:44 PM

Re: Missing channels that were there yesterday

Yes I was able to Live Tennis Day 2.

 

I contacted Sky, another workaround is to download Sky Sports app - it worked for me. Hopefully it works for you too!

 

Here's the link for desktop

https://www.skysports.com/videoplayer/instructions

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Message posted on ‎16 Apr 2024 03:47 PM

Re: Missing channels that were there yesterday

I will try this, thank you! 

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Message posted on ‎16 Apr 2024 03:52 PM

Re: Missing channels that were there yesterday

The Sky Sports Racing channel is also missing

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Message posted on ‎16 Apr 2024 03:53 PM

Re: Missing channels that were there yesterday

The live tennis Stuttgart fix didn't work for me either. Particularly strange because I can get 307 on my ipad. No desktop unfortunately.

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Message posted on ‎16 Apr 2024 04:02 PM

Re: Missing channels that were there yesterday

Posted by a Superuser, not a Sky employee. Find out more

I've flagged this to sky 

 

I also am missing several channels not just tennis and racing 

 

I cannot get 402/403/404/407/408


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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Message posted on ‎16 Apr 2024 04:07 PM

Re: sky sports menu is missing several channels on Sky go. OK on \TV

I used the link provided above and I am not able to watch. Thank you

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Message posted on ‎16 Apr 2024 04:13 PM

Re: sky sports menu is missing several channels on Sky go. OK on \TV

Sorry - now i am able to watch

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