Hello, I am here just to report a work around to get picture to work:
Step 1: open sky go app, make sure it's not full screen, just a small window.
Step 2: play the content you want to watch.
Step 3: when the sound starts but the video is black, click where the fullscreen button is in the bottom right of the window is. Do this until it goes full screen. You'll still have a black screen and sound.
Step 4: Press your windows key to bring up the task bar.
Step 5: Hover on the Sky Go icon on the task bar. Wait for the small preview of the sky go window to appear. When it does, mouse over the preview and right click on it. Press minimise.
Step 6: Repeat step 5, but instead of pressing minimise, press restore.
The content will now play in full screen with picture. Still can't interact with the Sky go controls but it works.
