Manage devices

[Lmm9]

I am trying to delete old devices fr9m sky go but unable to...I go to sett8ngs, manage devices, they show up but are in grey and nothing says delete devices . Can anyone help ? 

[caesarome · Accepted solution]

@Lmm9 

Give it a try here:

https://www.sky.com/productsettings/tv

[Lmm9]

Thanks so much ! Worked perfectly!

[Mark458]

Hey I have the same issue, it is not allowing this page link to open, says it is not possible. Any other way to delete devices?

[caesarome]

@Mark458 

You should be able to use that link as it is working for me or you can go to settings on the sky go app and delete them there.

[Mark458]

I can't do it through the app either it only allows to change the tv pin and device pin, where as before I was able to delete devices weekly if needed. Very odd and I can't get answers from Sky

[caesarome]

Have you tried opening this link via a different browser:

https://www.sky.com/productsettings/tv

You can register a new device without having to delete one as the system should aitomatically remove the oldest unused one.