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Discussion topic: Manage devices

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This message was authored by Lmm9 This message was authored by: Lmm9

Manage devices

I am trying to delete old devices fr9m sky go but unable to...I go to sett8ngs, manage devices, they show up but are in grey and nothing says delete devices . Can anyone help ? 


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Manage devices

Posted by a Superuser, not a Sky employee. Find out more

@Lmm9 

Give it a try here:

 

https://www.sky.com/productsettings/tv

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Manage devices

Posted by a Superuser, not a Sky employee. Find out more

@Lmm9 

Give it a try here:

 

https://www.sky.com/productsettings/tv

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Lmm9
Topic Author
This message was authored by Lmm9 This message was authored by: Lmm9

Re: Manage devices

Thanks so much ! Worked perfectly!

This message was authored by Mark458 This message was authored by: Mark458

Re: Manage devices

Hey I have the same issue, it is not allowing this page link to open, says it is not possible. Any other way to delete devices?

 

This message was authored by caesarome This message was authored by: caesarome

Re: Manage devices

Posted by a Superuser, not a Sky employee. Find out more

@Mark458 

You should be able to use that link as it is working for me or you can go to settings on the sky go app and delete them there.

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This message was authored by Mark458 This message was authored by: Mark458

Re: Manage devices

I can't do it through the app either it only allows to change the tv pin and device pin, where as before I was able to delete devices weekly if needed. Very odd and I can't get answers from Sky

 

This message was authored by caesarome This message was authored by: caesarome

Re: Manage devices

Posted by a Superuser, not a Sky employee. Find out more

Have you tried opening this link via a different browser:

 

https://www.sky.com/productsettings/tv

 

You can register a new device without having to delete one as the system should aitomatically remove the oldest unused one.

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