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Discussion topic: Tv guide not loading

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This message was authored by: ATC71

Message posted on ‎06 Jan 2025 01:26 PM

Tv guide not loading

I've check our service and according to the app there are no known issues. 

how can I get it working ?

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2025 01:33 PM

Re: Tv guide not loading

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting the device the app is installed on ?

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This message was authored by: Pudseybear13

Message posted on ‎06 Jan 2025 03:47 PM

Re: Tv guide not loading

My Wi-Fi has gone off since your workman fixed problem at my neighbour house this morning , my sky tv won't even go to the menu can you help me as I got not tv 

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Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2025 05:09 PM

Re: Tv guide not loading

Posted by a Superuser, not a Sky employee. Find out more

@Pudseybear13 

Not out workman as you are talking to other customers here so what TV servcie do you have, Sky Glass, Stream or Sky Q ?

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