Discussion topic: Keep freezing

This message was authored by: Daisydo26 · ‎15 Oct 2024

My sky keeps freezing and then goes blank

happening a lot

This message was authored by: MarkGoldsmith · ‎15 Oct 2024

@Daisydo26 wrote:
My sky keeps freezing and then goes blank
happening a lot

As you have posted this in the Sky Go section of the forum are you referring to the Sky Go app?

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This message was authored by: Roberto66 · ‎15 Oct 2024

Just won't play anything, just says sky download your sky

This message was authored by: MarkGoldsmith · ‎15 Oct 2024

Try uninstalling Sky Go and then reinstalling it

Sky Stream and Sky Broadband customer

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This message was authored by: gingerlottie25 · ‎19 Oct 2024

Daisy, I have the exact problem, the last 2 days I am only able to watch 2 channels without freezing all the time.

Anything live is unwatchable (Removed)

When sky test my signal it's ok, if I try to test it on my TV the wifi/signal is so weak it can't complete the speed test.🤣

Moderator note: Removed inappropriate language

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