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Discussion topic: All BBC channels no longer listed in Sky Go

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This message was authored by Racksus This message was authored by: Racksus

Re: All BBC channels no longer listed in Sky Go

The Sky app it totally rubbish! It should be taken down. It's ridiculous to have customers to have to go hunt for the BBC channel.

And the user interface is atrocious!! The text so minute and I'm sure is not a great experience for those who are elderly or visually impaired. I have trouble even with good eyesight. Bring back the old Sky+ app at least it was easier on the eyes and you could select favourites. Why ruin a good app in favour for one that's so bad!! 

 

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This message was authored by BMBowden This message was authored by: BMBowden

Re: All BBC channels no longer listed in Sky Go

Itv1, Channel 4 and channel 5 (103, 104 and 105) in the Sky app are all SD and not HD!

This message was authored by caesarome This message was authored by: caesarome

Re: All BBC channels no longer listed in Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@BMBowden wrote:

Itv1, Channel 4 and channel 5 


They are at 803, 804 and 805.

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This message was authored by Laing1 This message was authored by: Laing1

Re: All BBC channels no longer listed in Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@BMBowden wrote:

Itv1, Channel 4 and channel 5 (103, 104 and 105) in the Sky app are all SD and not HD!


@BMBowden this has nothing to do with the BBC channels 

there is a thread regarding  ITV1 ch4 and ch5 in SD see link below

 

https://helpforum.sky.com/t5/Sky-Go/Channels-103-105-in-the-Sky-Go-app-should-be-the-HD-versions-of-...


I may be a Sky Superuser but I am still just a Sky customer

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: All BBC channels no longer listed in Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@Racksus wrote:

Bring back the old Sky+ app at least it was easier on the eyes and you could select favourites. Why ruin a good app in favour for one that's so bad!! 


Because Sky+ ceased to be the current platform in 2016?

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This message was authored by BMBowden This message was authored by: BMBowden

Re: All BBC channels no longer listed in Sky Go

Sorry about that.

This message was authored by Laing1 This message was authored by: Laing1

Re: All BBC channels no longer listed in Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@BMBowden wrote:

Sorry about that.


@BMBowden no need to be sorry 😁


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by alanch9 This message was authored by: alanch9

Re: BBC Channels no longer listed on Sky Go or Sky TV Guide

  •  @BMBowden This isn't so.... They are not there as of 19th March 20.  As per pic below

1000013333.jpg

This message was authored by AJH This message was authored by: AJH

Re: BBC Channels no longer listed on Sky Go or Sky TV Guide

Sorry, I am confused.  What 'isn't so'?

If you select 'Record to Sky Box' then all HD channels are where I expect them to be assuming you are on the same WiFi network.

This doesn't work if your device is on a different WiFi network, or is on Cellular.

This is assuming I am interpreting you statement correctly but the statement wasn't very clear.

 

 

This message was authored by alanch9 This message was authored by: alanch9

Re: All BBC channels no longer listed in Sky Go

@AJH 

Okay, you got me there and apologies for not being clearer.

Yes they are there, hadn't realised I'd been searching from the 'watch on phone' tab! 🙄

Must say though I preferred the old Sky+ app particularly the grid search. 

 

This message was authored by LPN86 This message was authored by: LPN86

Re: All BBC channels no longer listed in Sky Go

I recently downloaded SKYGo to my Samsung Tablet and the BBC channels are not available (still)

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: All BBC channels no longer listed in Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@LPN86 wrote:

I recently downloaded SKYGo to my Samsung Tablet and the BBC channels are not available (still)


Download the BBC iPlayer app then 🙂

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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: All BBC channels no longer listed in Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@LPN86 wrote:

I recently downloaded SKYGo to my Samsung Tablet and the BBC channels are not available (still)


Correct, the BBC channels won't show when the Sky Go app isn't connected to your Sky Q box. The BBC won't allow this and want users to use the live streams on BBC IPlayer instead.

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: All BBC channels no longer listed in Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@MarkGoldsmith wrote:

@LPN86 wrote:

I recently downloaded SKYGo to my Samsung Tablet and the BBC channels are not available (still)


Correct, the BBC channels won't show when the Sky Go app isn't connected to your Sky Q box. 


And for Glass/Stream subscribers, BBC channels never appear in Sky Go.

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swainsy
Topic Author
This message was authored by swainsy This message was authored by: swainsy

Re: All BBC channels no longer listed in Sky Go

They do appear in Sky Go if you select the Record to Sky Box tab at the top.

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