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Discussion topic: Any Sky feedback on Glass 'concerns' ?

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This message was authored by S44TUH This message was authored by: S44TUH

Any Sky feedback on Glass 'concerns' ?

I was wondering if there has been any official (or unofficial) feedback directly from Sky on the launch of Glass and some of the concerns that users/customers are raising?

Anything through the (offline) community channels that can be shared?

Love tech - connected home, Sky, interactive hot-tub...
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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Any Sky feedback on Glass 'concerns' ?

Posted by a Superuser, not a Sky employee. Find out more

@S44TUH  None that I've seen and it's unlikely they will  but you never know 


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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Any Sky feedback on Glass 'concerns' ?

Posted by a Superuser, not a Sky employee. Find out more

@S44TUH 

 

Questions have been asked ; )

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S44TUH
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This message was authored by S44TUH This message was authored by: S44TUH

Re: Any Sky feedback on Glass 'concerns' ?


@TimmyBGood wrote:

@S44TUH 

 

Questions have been asked ; )


👍

Love tech - connected home, Sky, interactive hot-tub...
This message was authored by Urban+Splash This message was authored by: Urban+Splash

Re: Any Sky feedback on Glass 'concerns' ?

Perhaps the biggest shocker is the use of apps such as itv. I certainly didn't see that happening. Don't suppose this will change though. Seems to be a fundamental part of how Glass works. Has anyone asked about the infamous 1000 hours.. 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Any Sky feedback on Glass 'concerns' ?

Posted by a Superuser, not a Sky employee. Find out more

@Urban+Splash wrote:

 Has anyone asked about the infamous 1000 hours.. 


Oh yes ; )

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by Urban+Splash This message was authored by: Urban+Splash

Re: Any Sky feedback on Glass 'concerns' ?

Thank you! 

This message was authored by tarbat This message was authored by: tarbat

Re: Any Sky feedback on Glass 'concerns' ?

Posted by a Superuser, not a Sky employee. Find out more

@Urban+Splash wrote:

Has anyone asked about the infamous 1000 hours.. 


You'd have though Sky would have had a pre-prepared answer to this most obvious of questions.

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This message was authored by Urban+Splash This message was authored by: Urban+Splash

Re: Any Sky feedback on Glass 'concerns' ?

It appears the reference to 1000 hours was perhaps rogue. 

This message was authored by thurlstonesky This message was authored by: thurlstonesky

Re: Any Sky feedback on Glass 'concerns' ?

I would suspect a few Sky personnel will have their weekends cancelled. If the reaction from customers stays negative, they will have trouble recovering the Glass brand.

This message was authored by HeathHayle This message was authored by: HeathHayle

Re: Any Sky feedback on Glass 'concerns' ?

@Urban+Splash no it wasnt rogue because I actually saw it on the sky glass website I stupidly didnt screenshot it because I didnt expect it to disappear 😂

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This message was authored by d2h This message was authored by: d2h

Re: Any Sky feedback on Glass 'concerns' ?


@TimmyBGood wrote:

@Urban+Splash wrote:

 Has anyone asked about the infamous 1000 hours.. 


Oh yes ; )


The fact that it's not been cleared up by actual Sky employees, via Sky website or socials, and instead customers are asking a Sky forum gopher for an update, to then relay it to other customers, is farcical in itself. 

This message was authored by Q-tips This message was authored by: Q-tips

Re: Any Sky feedback on Glass 'concerns' ?


@HeathHayle wrote:

@Urban+Splash no it wasnt rogue because I actually saw it on the sky glass website I stupidly didnt screenshot it because I didnt expect it to disappear 😂


So did I. And it's all over the internet previews/launch reports as well. And Annie's FAQ has it too. I think it was also mentioned by one of the Sky execs at the launch. But maybe it has been whitewashed because no-one at Sky knows what it means.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Any Sky feedback on Glass 'concerns' ?

Posted by a Superuser, not a Sky employee. Find out more

@Q-tips wrote:

@HeathHayle wrote:

@Urban+Splash no it wasnt rogue because I actually saw it on the sky glass website I stupidly didnt screenshot it because I didnt expect it to disappear 😂


So did I. And it's all over the internet previews/launch reports as well. And Annie's FAQ has it too. I think it was also mentioned by one of the Sky execs at the launch. But maybe it has been whitewashed because no-one at Sky knows what it means.


I've had to remove some playlist related questions due to not having details from sky of exactly how playlists work 😞

This message was authored by bob1234 This message was authored by: bob1234

Re: Any Sky feedback on Glass 'concerns' ?

Posted by a Superuser, not a Sky employee. Find out more

@thurlstonesky wrote:

I would suspect a few Sky personnel will have their weekends cancelled. If the reaction from customers stays negative, they will have trouble recovering the Glass brand.


No they will all be away celebrating a successful launch and counting their bonuses.

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