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21 Oct 2021 04:33 PM
I was wondering if there has been any official (or unofficial) feedback directly from Sky on the launch of Glass and some of the concerns that users/customers are raising?
Anything through the (offline) community channels that can be shared?
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21 Oct 2021 04:35 PM - last edited: 21 Oct 2021 04:38 PM
Posted by a Superuser, not a Sky employee. Find out more@S44TUH None that I've seen and it's unlikely they will but you never know
21 Oct 2021 04:36 PM
Posted by a Superuser, not a Sky employee. Find out more
Questions have been asked ; )
21 Oct 2021 04:38 PM
@TimmyBGood wrote:
Questions have been asked ; )
👍
21 Oct 2021 04:39 PM
Perhaps the biggest shocker is the use of apps such as itv. I certainly didn't see that happening. Don't suppose this will change though. Seems to be a fundamental part of how Glass works. Has anyone asked about the infamous 1000 hours..
21 Oct 2021 04:39 PM
Posted by a Superuser, not a Sky employee. Find out more
@Urban+Splash wrote:
Has anyone asked about the infamous 1000 hours..
Oh yes ; )
21 Oct 2021 04:41 PM
Thank you!
21 Oct 2021 04:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@Urban+Splash wrote:Has anyone asked about the infamous 1000 hours..
You'd have though Sky would have had a pre-prepared answer to this most obvious of questions.
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21 Oct 2021 04:43 PM
It appears the reference to 1000 hours was perhaps rogue.
21 Oct 2021 04:50 PM
I would suspect a few Sky personnel will have their weekends cancelled. If the reaction from customers stays negative, they will have trouble recovering the Glass brand.
21 Oct 2021 04:51 PM - last edited: 21 Oct 2021 04:53 PM
@Urban+Splash no it wasnt rogue because I actually saw it on the sky glass website I stupidly didnt screenshot it because I didnt expect it to disappear 😂
21 Oct 2021 04:54 PM
@TimmyBGood wrote:
@Urban+Splash wrote:Has anyone asked about the infamous 1000 hours..
Oh yes ; )
The fact that it's not been cleared up by actual Sky employees, via Sky website or socials, and instead customers are asking a Sky forum gopher for an update, to then relay it to other customers, is farcical in itself.
21 Oct 2021 06:01 PM
@HeathHayle wrote:@Urban+Splash no it wasnt rogue because I actually saw it on the sky glass website I stupidly didnt screenshot it because I didnt expect it to disappear 😂
So did I. And it's all over the internet previews/launch reports as well. And Annie's FAQ has it too. I think it was also mentioned by one of the Sky execs at the launch. But maybe it has been whitewashed because no-one at Sky knows what it means.
21 Oct 2021 06:18 PM
Posted by a Superuser, not a Sky employee. Find out more
@Q-tips wrote:
@HeathHayle wrote:
@Urban+Splash no it wasnt rogue because I actually saw it on the sky glass website I stupidly didnt screenshot it because I didnt expect it to disappear 😂
So did I. And it's all over the internet previews/launch reports as well. And Annie's FAQ has it too. I think it was also mentioned by one of the Sky execs at the launch. But maybe it has been whitewashed because no-one at Sky knows what it means.
I've had to remove some playlist related questions due to not having details from sky of exactly how playlists work 😞
21 Oct 2021 06:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@thurlstonesky wrote:I would suspect a few Sky personnel will have their weekends cancelled. If the reaction from customers stays negative, they will have trouble recovering the Glass brand.
No they will all be away celebrating a successful launch and counting their bonuses.
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