Discussion topic: sky glass tv stuck in recovery
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Message posted on 04 Apr 2025 07:53 PM
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sky glass tv stuck in recovery
I got secondhand glass tv gen1. It was working fine, but today it wanted to update, so i did and now its stuck in recovery. It just wont start downloading software (tried 3 different net providers on eth/wifi). I know that i dont have support on second hand tv, but common. Do i have to thrash it? I think it tries to download the software from sources that doesnt exist anymore. I already captured traffic during update attempt, and every domain in dns requests is pingable.
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All Replies
Message posted on 04 Apr 2025 07:59 PM
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Re: sky glass tv stuck in recovery
Have you tried ringing Sky? I would do that before you trash it.
Message posted on 04 Apr 2025 08:04 PM
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Re: sky glass tv stuck in recovery
I dont think we have Sky call center in Czech Republic 🙂
Message posted on 04 Apr 2025 08:39 PM
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Re: sky glass tv stuck in recovery
Anyone want to do packet capture on his TV and send me list of domains so i can dns redirect tv for software download?
I just want this TV for hdmi input.
Message posted on 04 Apr 2025 08:44 PM - last edited: 04 Apr 2025 08:50 PM
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Re: sky glass tv stuck in recovery
@Sviccc A UK Glass TV is and never has been designed to work outside of the UK & Ireland, as this is a Sky community we won't help you get around any geo restrictions, you should have simly bought a standard smart TV not a Glass TV.
Maybe resell it?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Apr 2025 08:49 PM
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Re: sky glass tv stuck in recovery
Don't think you can get use sky glass tv outside the the countries that sky have set the tv up for and also the updates are for the sky tvs operating system so that is probably why the tv is not working
Message posted on 04 Apr 2025 09:00 PM
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Re: sky glass tv stuck in recovery
Its from Germany. I will try German VPN.
Message posted on 04 Apr 2025 09:30 PM
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Re: sky glass tv stuck in recovery
@Sviccc wrote:
Its from Germany. I will try German VPN.
Same reply applies it's intended for use in Germany only.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Apr 2025 09:43 PM
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Re: sky glass tv stuck in recovery
It will not work were you are and you need a sky subscription aswell for the update as that is for the sky operating system is what the update is for
Message posted on 04 Apr 2025 10:22 PM
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Re: sky glass tv stuck in recovery
I doubt that TV will recognize if i have subscription before software download. Also i dont need subscription to use hdmi inputs...
Message posted on 04 Apr 2025 10:39 PM
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Re: sky glass tv stuck in recovery
No but anyone in the uk will tell you that once they have cancelled their subscription it will no longer update, and also once it is stuck on the updating as i know from the past as it happened to me when my tv got stuck on update and i in warranty i had to ring sky and replacement because it would to work
Message posted on 04 Apr 2025 10:41 PM
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Re: sky glass tv stuck in recovery
As you can not get the home screen up to use the inputs on the tv
Message posted on 04 Apr 2025 10:44 PM
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Re: sky glass tv stuck in recovery
These tvs don't work in Czech Republic not yet anyway
Message posted on 04 Apr 2025 10:50 PM
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Re: sky glass tv stuck in recovery
@peter-marlow+1966 wrote:
These tvs don't work in Czech Republic not yet anyway
And likely never will as SKy are only present in Germany/Austria, Italy, UK & Ireland.
Czech Republic have their own pay TV providers.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 04 Apr 2025 11:25 PM
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Re: sky glass tv stuck in recovery
So how do they know where the tv is located?
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