Discussion topic: sky glass tv stuck in recovery
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Message posted on 04 Apr 2025 11:35 PM
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Re: sky glass tv stuck in recovery
I dont get it.
What is the step by step process to make it work in germany? I will subscribe, but how do i activate the tv without being able to download software? Im on german IP now and it still doesnt download.
Message posted on 05 Apr 2025 01:05 AM
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Re: sky glass tv stuck in recovery
@Sviccc wrote:I dont get it.
What is the step by step process to make it work in germany? I will subscribe, but how do i activate the tv without being able to download software? Im on german IP now and it still doesnt download.
If you are on VPN, its quite likely that its detected you are on a VPN and thus it still won't work.
As already advised a Sky Glass TV is designed to be used in one of the supported countries that the TVs are sold in.
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Message posted on 05 Apr 2025 06:17 AM
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Re: sky glass tv stuck in recovery
As mentioned above, you can only use a Sky Glass TV in one of the Sky supported countries for the Sky Glass product.
You will not be able to use a VPN to disguise its location.
As well as that, the Sky Glass does have some additional location sensors built within that enable it to further check its location, like WAN IP checks, IP connections via your local router network and also a gps location check.
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Message posted on 05 Apr 2025 08:35 AM
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Re: sky glass tv stuck in recovery
Why are you liyng? It doesnt have gps module or any location sensors. It can only do geoip check and thats all, trust me.
And in addition to that, why would they care what internet provider you have?
Do you think it is normal to manufacture TV that is useless?
Message posted on 05 Apr 2025 08:56 AM
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Re: sky glass tv stuck in recovery
@Sviccc You don't seem to be accepting the fact that Glass is not a normal TV set, it is a Sky product, Sky Hardware, Sky Software and only intended for the markets they operate in.
The TV willl not work for you in your country. Why didn't you just buy a Normal smart TV?
The community can't help you get around any restrictions either, the TV isn't even from Sky UK so I'm at a loss as to why you asking in this community as you bought it from a German subscriber try your luck in the sky.de forum?
I'm fairly sure you'll get the same type of replies, that it won't work for you.
Maybe contact the seller and ask for your money back as they have sold you a TV that cannot possible work outise the country it was intended for.
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Message posted on 05 Apr 2025 09:12 AM
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Re: sky glass tv stuck in recovery
Im not accepting it because its meant to be sellable and usable as normal (dumb) TV. There is even tutorial for second hand TV on official support site. It just doesnt work.
There must be a way for local software update as it tries tftp on local network.
Yes, i cant accept the fact, that i had unboxed new TV (with decent hardware) from original package and now i can send it to trash. Its not about money.
Message posted on 05 Apr 2025 09:47 AM
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Re: sky glass tv stuck in recovery
But it's a pretty low-end TV to use just as a display for external source. As others have said, it won't work. Cut your losses and get a better TV and use that!
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Message posted on 05 Apr 2025 07:14 PM
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Re: sky glass tv stuck in recovery
How come that on sky.de they dont have any info on sky glass tv? It seems like they dont support it anymore.
Message posted on 05 Apr 2025 07:31 PM
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Re: sky glass tv stuck in recovery
Probably because they have released sky glass tv gen 2 in the uk back in February this year
Message posted on 05 Apr 2025 08:06 PM
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Re: sky glass tv stuck in recovery
If you brought the tv for the 4k and surround sound then you would not be able to use them on the tv as they are part of the sky subscription, not sure what happens when you don't have a subscription in the uk, but i know that where the sky glass tv's work in the uk and have a subscription to sky the update is for there operating system for the tv which is generally once a month, if you don't have a sky subscription then it will not update the tv, if you had not connected it to the Internet the you could have used the hdmi connection on the tv and the ariea connection on the back of the tv, you could try turning the tv off and unplugging it from the mains overnight and see if that clears the update
Message posted on 05 Apr 2025 08:18 PM
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Re: sky glass tv stuck in recovery
Sky don't sell or operate in your country so that's why it will not update
Message posted on 07 Apr 2025 08:13 PM
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Re: sky glass tv stuck in recovery
Sky also know the location of the through the Internet by the serial number of the tv for your information
Message posted on 08 Apr 2025 08:24 AM
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Re: sky glass tv stuck in recovery
Cant react to you because of censoring. I said you are wrong. You cant locate by serial number (its just a number). When you are connecting with DE ip, you are located wrong.
Its not working due to unreleased DE version of TV. Thats all.
Message posted on 08 Apr 2025 10:49 AM
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Re: sky glass tv stuck in recovery
@Sviccc wrote:Cant react to you because of censoring. I said you are wrong. You cant locate by serial number (its just a number). When you are connecting with DE ip, you are located wrong.
Its not working due to unreleased DE version of TV. Thats all.
@Sviccc Unfortunately no one here will able to help you. I'm not sure there is anything else you can do to get it working.
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