sky glass tv stuck in recovery

[Sviccc]

I dont get it. 

What is the step by step process to make it work in germany? I will subscribe, but how do i activate the tv without being able to download software? Im on german IP now and it still doesnt download.

[MarkGoldsmith]

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@Sviccc wrote:

I dont get it. 

What is the step by step process to make it work in germany? I will subscribe, but how do i activate the tv without being able to download software? Im on german IP now and it still doesnt download.

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If you are on VPN, its quite likely that its detected you are on a VPN and thus it still won't work. 

As already advised a Sky Glass TV is designed to be used in one of the supported countries that the TVs are sold in.

[lettice]

As mentioned above, you can only use a Sky Glass TV in one of the Sky supported countries for the Sky Glass product.

You will not be able to use a VPN to disguise its location.

As well as that, the Sky Glass does have some additional location sensors built within that enable it to further check  its location, like WAN IP checks, IP connections via your local router network and also a gps location check.

[Sviccc]

Why are you liyng? It doesnt have gps module or any location sensors. It can only do geoip check and thats all, trust me.

And in addition to that, why would they care what internet provider you have?

Do you think it is normal to manufacture TV that is useless?

[GD1]

@Sviccc  You don't seem to be accepting the fact that Glass is not a normal TV set, it is a Sky product, Sky Hardware, Sky Software and only intended for the markets they operate in.

The TV willl not work for you in your country.  Why didn't you just buy a Normal smart TV?

The community can't help you get around any restrictions either, the TV isn't even from Sky UK so I'm at a loss as to why you asking in this community as you bought it from a German subscriber try your luck in the sky.de forum?  

I'm fairly sure you'll get the same type of replies, that it won't work for you.

Maybe contact the seller and ask for your money back as they have sold you a TV that cannot possible work outise the country it was intended for.

[Sviccc]

Im not accepting it because its meant to be sellable and usable as normal (dumb) TV. There is even tutorial for second hand TV on official support site. It just doesnt work.

There must be a way for local software update as it tries tftp on local network. 

Yes, i cant accept the fact, that i had unboxed new TV (with decent hardware) from original package and now i can send it to trash. Its not about money.

[82bit]

But it's a pretty low-end TV to use just as a display for external source. As others have said, it won't work. Cut your losses and get a better TV and use that! 

[Sviccc]

How come that on sky.de they dont have any info on sky glass tv? It seems like they dont support it anymore. 

[peter-marlow+1966]

Probably  because  they have released  sky glass  tv  gen 2 in the uk back in February  this year 

[peter-marlow+1966]

If you brought  the tv for the 4k and surround sound  then you would not be able  to use them on the tv as they are part of the sky subscription,  not sure what happens  when you don't  have a subscription  in the uk, but i know that where the sky glass tv's  work in the uk and have a subscription  to sky the update  is for there operating system  for the tv which  is generally  once a month, if you don't  have a sky subscription  then it will  not update  the tv, if you had not connected  it to the Internet  the you could  have used  the hdmi connection  on the tv and the ariea  connection  on the back of the tv, you could try  turning  the tv off and unplugging  it from the mains overnight  and see if that clears  the update 

[peter-marlow+1966]

Sky don't  sell or operate  in  your country  so that's  why it will not update  

[peter-marlow+1966]

Sky also know the location  of the through  the Internet  by the serial  number  of the tv for your  information 

[Sviccc]

Cant react to you because of censoring. I said you are wrong. You cant locate by serial number (its just a number). When you are connecting with DE ip, you are located wrong. 

Its not working due to unreleased DE version of TV. Thats all.

[Dazzasky]

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@Sviccc wrote:

Cant react to you because of censoring. I said you are wrong. You cant locate by serial number (its just a number). When you are connecting with DE ip, you are located wrong. 

Its not working due to unreleased DE version of TV. Thats all.

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@Sviccc Unfortunately no one here will able to help you. I'm not sure there is anything else you can do to get it working.