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25 Sep 2024 06:53 PM
My sky glass is only coming up with HD channels only. When I try to view anything I'm told I don't have an HD subscription and need to upgrade.
Totally gutted,Little Man has now missed In the Night Garden!!
25 Sep 2024 06:53 PM
Posted by a Superuser, not a Sky employee. Find out more25 Sep 2024 06:53 PM
Me too.ITV,BBC 4 and GBNews so far.
Can view via SkyGo.But not on TV via puck.
Problems AGAIN?
25 Sep 2024 06:54 PM
All these posts need to be merged. It's another outage, lots of us are suffering the same issue
25 Sep 2024 06:54 PM
25 Sep 2024 06:54 PM
Same here. Did wonder at first if news was going behind a paywall but BBC News as well makes no sense... Anyone at Sky looking at this?
25 Sep 2024 06:55 PM
I have just tried to watch Sky news, BBC news, BBC Parliament and GB NEWS but I am being told I need to upgrade my subscription. I go to "My Sky" and no option is given. These are standard Freeview channels so I certainly am not going to pay for them so it all seems most strange
25 Sep 2024 06:55 PM
When we select 101 we get an error message saying we need to upgrade. All other channels work fine.
This is as of 25th Sept 2024
25 Sep 2024 06:55 PM
Posted by a Superuser, not a Sky employee. Find out more
@Clare7215 wrote:I was watching GB news. My Sky Glass internet connection failed so had to reset box. Now it's saying I can't watch this Chanel without a subscription. It's free to watch so why the subscription?
Have you tried pulling the plug for a few minutes then plugging back in
25 Sep 2024 06:56 PM
It was fine until an hour ago.
I have reboot the puck with no joy, all other channels are fine.
25 Sep 2024 06:56 PM
Posted by a Superuser, not a Sky employee. Find out more
@Redgates wrote:When we select 101 we get an error message saying we need to upgrade. All other channels work fine.
This is as of 25th Sept 2024
Have you tried pulling the plug for a few minutes then plugging back in
25 Sep 2024 06:56 PM
I have the same issue too
25 Sep 2024 06:56 PM
Same here it's also affecting GB News
25 Sep 2024 06:56 PM
This is definitely another major outage. I am so loyal to sky, but this is getting crazy
25 Sep 2024 06:58 PM
Same issue but with quite a few other channels. Done all the restart stuff but no joy.
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