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Discussion topic: Xbox cursor pulses every 5 seconds, send help please

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This message was authored by Nawwti This message was authored by: Nawwti

Xbox cursor pulses every 5 seconds, send help please

Just after some advice regarding an issue I'm having with my sky glass TV.

 

We've had glass for 3 years, no issues, I game on it daily via an Xbox series X via the hdmi port, outside of not having a game mode there's been no issues.

 

Yesterday I noticed a skip on my cursor/reticle every 5 seconds, it's almost like a pulse. It's very off-putting especially when I play shooters & it affects my aim.

 

I tried troubleshooting by a process of elimination. Reset router & internet, not that. Unplugged my hive, sky box, & landline, not that, no other things on my network so not interference. Tried wired, & WiFi, not that. Brought my series S downstairs & that skips too, took both consoles upstairs & no skipping, both work flawlessly, so not my consoles. Internet test shows 35 down 7 up 0 jitter & low ping. Different controllers tried, skill skips, but doesnt upstairs.

 

At this stage I think it's the TV, sky glass 65 inch, so I factory reset the TV. Whilst it's rebooting a quick Google search shows a guy on Reddit saying skyvpushed an update for gaming that puts you in a form of game mode whenever you use your console (I've no idea if this correct) & that changing viewing mode once your ingane stopped his 5 sec flickers. TV reboots, perfect again, no flickering, thank god.

 

This morning I get up, torn Xbox on, skipping again, every 5 secs. Tried to changing viewing mode, nope. Tried another factory reset, nope, not this time.

 

From what I'm aware I've tried every possible way to work out what's causing this & I'm dumbfounded.& I'm not very tech savvy & I'm not sure what to do now.

 

The actual TV, works fine when watching programmes btw.

 

Any advice would be greatly appreciated. Is it happening to anyone else? I test by opening destiny 2 & on the character select screen just glide my cursor across the screen the see the pulse/skip

 

Thanks 👍


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Nawwti
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This message was authored by Nawwti This message was authored by: Nawwti Answer

Re: Xbox cursor pulses every 5 seconds, send help please

For anyone with this issue this is the fix.

 

On sky glass go to settings, connected devices, hdmi, turn OFF auto low latency game mode.

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