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Discussion topic: "Upgrade to Watch This...." Affecting a number of channels on Glass & Stream 25-09-24
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Message posted on 25 Sep 2024 06:47 PM
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Re: Can’t watch GB News as now apparently need a subscription
Same here too.....GB news and several other channels now saying I need to subscribe. I'm presuming Sky will just reset everything once they realise and I won't need to do anything
Message posted on 25 Sep 2024 06:47 PM
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Re: Sky Stream: today ITV1 does not work - has error that I am not subscribed to this channel and I
- Same problem for us on free channels - we are being told we need to upgrade to view: BBC1, GB news, Sky showcase, sky witness, sky comedy, sky arts, BBC4, GOLD HD, MTV, Discovery, TLC, Animal Planet...etc
We can see the schedule, but the message as mentioned by the OP shows up, and we are unable to view.
Message posted on 25 Sep 2024 06:47 PM
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Re: Not subscribed but I am?
Any solution to this yet? Had the puck problem last week, and now it's saying I'm not subscribed to Gold channel even though I am? What on earth is going on.
Been with Sky a month after being with Virgin Media for 14 years and seriously starting to regret my decision to leave them, nothing but problems with Sky 🤦🏻♂️
Message posted on 25 Sep 2024 06:47 PM
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Re: Itv1 is asking for a subscription to watch it on Sky Stream
We are having the same issue on Sky glass. ITV1 and some of the news channels.
Message posted on 25 Sep 2024 06:47 PM
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Re: Sky Stream: today ITV1 does not work - has error that I am not subscribed to this channel and I
Can one of the super users please have a look at this thread and inform sky. Potential another outage going on
Message posted on 25 Sep 2024 06:48 PM
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Re: Sky Stream: today ITV1 does not work - has error that I am not subscribed to this channel and I
Yes. I am getting the message - you need to upgrade on BBC1 and many other channels
Message posted on 25 Sep 2024 06:49 PM
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Cannot get itv on sky glass
Cannot get itv. At first it said I need to upgrade my subscription. Now after unplugging tv and replugging itv just had a black screen. Other channels seem ok
Message posted on 25 Sep 2024 06:49 PM
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I cannot get BBC 1 on sky stream tonight. It says I must upgrade?
I can't get BBC 1 tonight on Sky Stream. It says I must upgrade ?
Message posted on 25 Sep 2024 06:49 PM
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Re: Sky Stream: today ITV1 does not work - has error that I am not subscribed to this channel and I
different message to the actual upgrade to subscribe one on sky movies etc
Message posted on 25 Sep 2024 06:49 PM
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Sky glass tv won’t let me watch sky news - it’s says I need to subscribe
Hi, I just went to put sky news on, it usually works fine but I just got a message saying I need to subscribe to this channel. I'm rather confused as it's free to watch? I'm on sky glass
Message posted on 25 Sep 2024 06:49 PM
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Re: Itv1 is asking for a subscription to watch it on Sky Stream
It's another outage. Read the post above
Message posted on 25 Sep 2024 06:50 PM
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Sky stream requesting I upgrade to watch BBC 1. BBC 2 OK
Sky stream has suddenly started to request I upgrade my subscription to watch BBC1. BBC2 is ok
Message posted on 25 Sep 2024 06:51 PM - last edited: 25 Sep 2024 07:55 PM
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Re: Cannot get itv on sky glass
All
This does seem to be Sky Glass & Stream issue rather an account issue, this has been raised in the closed forum for Sky to pick up.
Edit** This is under investigation by Sky.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 25 Sep 2024 06:52 PM
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Re: Says I need to upgrade for CBeebies.
Also having the same issue. Was working fine yesterday. But yet I can restart the program and watch through iPlayer
Message posted on 25 Sep 2024 06:53 PM
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I am told to watch this i need to upgrade my subscription when trying to watch sky showcase
Hi
I am using Sky Glass.
I am getting the following message " to watch this i need to upgrade my subscription " when trying to watch sky showcase and a couple other sky channels. I have the full package and I am able to watch sky sports and sky movies.
Any one else suffering from this and have they managed to fix it. I have performed a full software reset of Sky Glass and no different.
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