This discussion topic has been answered Discussion topic: packaging query
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Message posted on 09 Mar 2025 10:45 AM
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Hi,
Hope it's ok to ask this. Just had Sky Glass Gen 2 delivered yesterday and got it all set up. I have kept the packaging for now untill I've asked this question. But do I need to keep the orginaling packaging during the warranty period or is it safe to dispose of it?
Thanks
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Message posted on 09 Mar 2025 10:52 AM - last edited: 09 Mar 2025 10:54 AM
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- Get in touch to let us know you want to return something.
- Choose a day for us to come collect your item(s).
- Before your collection day, get your item(s) ready.
- We’ll sort the rest. From packaging everything up to taking it away.
This is from: https://www.sky.com/help/articles/return-sky-glass
So I would imagine they come with return packaging and do it all for you 👍
But to be safe I'd wait for some first hand stories which will hopefully follow from other members.
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Message posted on 09 Mar 2025 10:52 AM - last edited: 09 Mar 2025 10:54 AM
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- Get in touch to let us know you want to return something.
- Choose a day for us to come collect your item(s).
- Before your collection day, get your item(s) ready.
- We’ll sort the rest. From packaging everything up to taking it away.
This is from: https://www.sky.com/help/articles/return-sky-glass
So I would imagine they come with return packaging and do it all for you 👍
But to be safe I'd wait for some first hand stories which will hopefully follow from other members.
Message posted on 09 Mar 2025 10:55 AM
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Re: packaging query
I'll read that as the same, they will pacgage it up if it needs to go back for what ever reason. I thought Id' check just in case as some companies have insiated in the past
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