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Discussion topic: packaging query

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This message was authored by StevenNT This message was authored by: StevenNT

packaging query

Hi,

 

Hope it's ok to ask this. Just had Sky Glass Gen 2 delivered yesterday and got it  all set up. I have kept the packaging for now untill I've asked this question. But do I need to keep the orginaling packaging during the warranty period or is it safe to dispose of it?

 

Thanks


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This message was authored by AndrewF_UK This message was authored by: AndrewF_UK Answer

Re: packaging query

 

  1. Get in touch to let us know you want to return something.
  2. Choose a day for us to come collect your item(s).
  3. Before your collection day, get your item(s) ready.
  4. We’ll sort the rest. From packaging everything up to taking it away.

This is from: https://www.sky.com/help/articles/return-sky-glass 

 

So I would imagine they come with return packaging and do it all for you 👍

 

But to be safe I'd wait for some first hand stories which will hopefully follow from other members. 

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Sky Stream customer. Past user of Sky Digital, Sky+, Sky+ HD and Sky Q. 3x pucks. Main TV is an LG OLED with Sonos Beam.

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