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Discussion topic: can't watch any channels. keep getting a message to please wait but nothing ever happens

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This message was authored by ah1105 This message was authored by: ah1105

can't watch any channels. keep getting a message to please wait but nothing ever happens

none of my channels will load so i can't watch anything on the tv at all.  anyone know what i should do? have tried switching off and back on again and this doesn't fix the issue.


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This message was authored by Fothergill1 This message was authored by: Fothergill1 Answer

Re: can't watch any channels. keep getting a message to please wait but nothing ever happens

Posted by a Superuser, not a Sky employee. Find out more

@ah1105  I don't know what caused it but I had exactly the same thing this morning.  No live TV and I even tried a couple of Apps with the same result. This is the first issue I have had for months.

 

I rebooted my Stream puck and have had no problem since.  I appreciate you have Glass but the same thing would apply.  To do a reboot simply switch off your Glass at the plug socket and wait for a minute before switching it on again.  It will take about a minute to reboot.

 

(I am assuming that your Glass usually works OK).

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