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Discussion topic: Not get expected channels

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This message was authored by SShahzad This message was authored by: SShahzad

Not get expected channels

Got the sky stream today expecting to get ARY DIGITAL, NEW VISION, HUM NEWS, ISLAM Channel, etc. but none of them is there, any guidance?


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Not get expected channels

Posted by a Superuser, not a Sky employee. Find out more

@SShahzad wrote:

Ohhhh. Thanks for sharing this information.
Yes these are the channels I was expecting but...... even some of the kids' English channels are missing. Any idea how to get them? 


What channels?

 

Its not possible to add channels - whatever channels are shown in the TV Guide section are all the available channels on the Sky streaming platform.

Sky Stream and Sky Broadband customer

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Not get expected channels

Posted by a Superuser, not a Sky employee. Find out more

@SShahzad 

 

I'm afraid that if you were assuming the channel lineup is the same as on the Sky satellite platforms, that was incorrect.

 

This is particularly the case for International channels.

 

Not on Glass/Stream are:

 

92 News

A1TV

Aastha

Ahlebait TV

Ahlulbayt TV

Akaal Channel

ARY Digital

ATN Bangla UK

Brit Asia TV

British Muslim

Channel 44

CHSTV

ColorsCineplex

Deen TV

Dunya News

Eman Channel

Hidayat TV

ImamHussein3

iON TV

IQRA Bangla

IQRA TV

Iran International

Islam Channel

Islam Channel Urdu

Islam TV

Kanshi TV

Madani Channel

MATV National

MTA1 World

NEO News

New Vision TV

Noor TV

NTV

PCNE Chinese

Pitaara

Politics Punjab

PTV Global

Sangat

Sanskar

Sikh Channel

Siraj TV

Takbeer TV

TV One

 

https://www.sky.com/help/articles/tv-channel-list-sky-glass 

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
SShahzad
Topic Author
This message was authored by SShahzad This message was authored by: SShahzad

Re: Not get expected channels

Ohhhh. Thanks for sharing this information.
Yes these are the channels I was expecting but...... even some of the kids' English channels are missing. Any idea how to get them? 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Not get expected channels

Posted by a Superuser, not a Sky employee. Find out more

@SShahzad wrote:

Ohhhh. Thanks for sharing this information.
Yes these are the channels I was expecting but...... even some of the kids' English channels are missing. Any idea how to get them? 


What channels?

 

Its not possible to add channels - whatever channels are shown in the TV Guide section are all the available channels on the Sky streaming platform.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
SShahzad
Topic Author
This message was authored by SShahzad This message was authored by: SShahzad

Re: Not get expected channels

Thanks for the response. In this case I will have to terminate the subscription.

SShahzad
Topic Author
This message was authored by SShahzad This message was authored by: SShahzad

Re: Not get expected channels

How about Sky Q? Does that provide those channels? 

This message was authored by Chrisee This message was authored by: Chrisee

Re: Not get expected channels

Posted by a Superuser, not a Sky employee. Find out more

@SShahzad see this link https://www.sky.com/help/articles/tv-channel-list-sky-glass for a complete list of channels that are on Stream and those that aren't which should be on satellite. If the channel owner pays for an entry on Sky's epg tghen a Q box will be able to receive them . However. Satellite TV services do come and go quite frequently and Sky can never guarantee a particular channel will be available at any time. 

Checking online with the broadcaster should show if the platforms they use.

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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