Hi @Erici
Try turning enhanced speech mode on by pressing button with the 3 white dots and scrolling right to Enhance Speech Quality and set it to ON.
If this doesn't work, you will need to call Sky and ask for the set to be repalced under warranty. We are fellow subscribers here on the forum.
MikeAlanR
---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
