16 Jul 2024 03:16 PM
Can you turn off the wifi on Sky Glass?
We have it plugged in on a patch lead so don't need wifi on. The wifi signal on the TV has been suggested to be a cause for some issues we're having with our fibre router - not from Sky, (even though it's more than 1m away and through a plasterboard wall!).
Any pointers greatly received.
Thanks.
16 Jul 2024 03:27 PM
Posted by a Superuser, not a Sky employee. Find out more@LOwen19 You need to go into the settings menu, network --> advanced settings and turn off wifi .
16 Jul 2024 03:27 PM
Posted by a Superuser, not a Sky employee. Find out more@LOwen19 You need to go into the settings menu, network --> advanced settings and turn off wifi .
16 Jul 2024 03:42 PM
Brill, thanks.
16 Jul 2024 06:54 PM
Note when Sky glass does it's overnight reboot or when you unplug power yourself.
When power restored to Sky Glass Wifi will return to be listed as on even if you previously turned off in settings.
This has only been affecting Sky Glass as Sky Stream WiFi remains off.
16 Jul 2024 07:36 PM
Noted, thanks for the additional info.
22 Aug 2024 12:18 PM - last edited: 22 Aug 2024 12:21 PM
Previous Sky Glass issue when connected by ethernet where wifi would turn back on in settings when it does it's overnight reboot or when you unplug power yourself.
That issue has now been fixed with new Sky Glass build version QS030.520.OOP
Wifi will now stay off when you select to turn it off in network advanced settings and will stay off even after a power reboot.
It was only an issue with Sky Glass as Sky Stream was not affected with that Wifi issue turning back on.
When using ethernet to avoid connection issues make sure wifi is turned off in network settings.