Discussion topic: Discovery +
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 22 Aug 2024 11:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Discovery +
Since moving to sky glass I have not been able to view discovery + is this an ongoing issue, it shows I'm activated but still ask me to update my package
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 22 Aug 2024 01:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Discovery +
HI @Barney1390 ,
When you move to glass you have to re-activate. Have you followed the activation instructions in this article: discovery+ on Sky Q, Glass and Stream | Sky Help | Sky.com | Sky Help | Sky.com
Also when you saying showing as activated, where do you mean? Is the subsciption showing in Sky Marketplace?
if you have done the above and to answer your question, there were some users who were affected by an issue and Sky and Discovery were working on a resolution. The the above steps don't work you will need support from sky (we are fellow customers here on the forum).
MikeAlanR
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer. Sky Mobile Customer.
Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page