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Discussion topic: Skyglasstv keeps freezing after averts and i keep having to un plug tv and plug onagain

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This message was authored by Anonymous This message was authored by: Anonymous

Skyglasstv keeps freezing after averts and i keep having to un plug tv and plug onagain

Had my Skyglass tv for a few months now, but it's started to freeze everytme after an advert has finished. Takes 10 minutes of having to un plug and re start, getting fed up now.


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: Skyglasstv keeps freezing after averts and i keep having to un plug tv and plug onagain

Posted by a Superuser, not a Sky employee. Find out more

@Simon843 as mentioned in the other posts in this thread. There is already another discussion on this which is tracking the issue.

 

https://helpforum.sky.com/t5/Sky-Stream/Challenge-channel-freezing-after-an-ad-break/m-p/4557400

 

The issue has been reported to Sky. The linked thread also suggests some workarounds you can do to prevent you from having to reboot when the channel freezes.

Sky Stream and Sky Broadband customer

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