Sky witness keeps cutting out

[AntonyP]

Everytime we watch sky witness it cuts out wants me to put pass code in

[MarkGoldsmith]

That's expected if they are showing 12+ content during the day before the watershed ( as Sky Witness does regularly).

it's an OFCOM regulation that channels can show this content during the day but the episode must be pin protected so whenever you switch to the channel whilst this content is showing you have to enter your PIN.

[GD1]

@AntonyP  Your duplicate thread asking the very same question has been removed

Sky Witness isn't "Cutting out" as you put it, it is asking for a pin if it is showing post watershed programes before 9pm.  This is a Ofcom requirement.

[AntonyP]

The proble. Isn't having g to put the pin in its that it cuts out and screen goes black the goes back to programme but it misses some of the programme and you have to put pin in.

[Fothergill1]

@AntonyP It is probably a software glitch.  At the first sign of any problem it is a good idea to do a restart/reboot which you can do as follows:

Go to Settings > System Management > Resets & Updates > Restart device (do not do a factory reset).  It takes about 3 minutes to completely reboot. You will have a blank screen for a couple of minutes before the Sky logo appears so don’t panic when you first start the process.