Sky glass trade in

[Frybo]

I bought the gen 1 sky glass a few months ago and now the gen 2 has come out.why wouldn't sky tell me a new one was coming out when I signed up ?

[Gavin+Noble]

Because they aren't obliged to?

Because they wanted to make a sale?

Pick a reason.

I think after just over three years since the First Gen was released it would be realistic to presume a newer model would be released at some point.

As you are aware, there is no trade-in option. It's a TV not a mobile phone. If you want a newer model you can get one and pay off your existing Glass TV/pay for both models on a month by month basis or get a new one and try and sell your old one to pay off the CCA.

[TimmyBGood]

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@Frybo wrote:

why wouldn't sky tell me a new one was coming out when I signed up ?

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Those who knew wouldn't have been permitted to say: such things are always covered by NDAs.

As @Gavin+Noble indicates, given the v1 was released in October 2021 a hardware revision was long overdue