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Avatar for Boot51
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This message was authored by: Boot51

Message posted on ‎17 Sep 2024 09:35 PM

Sky glass

Was watching sky sports then it all stopped including all tv programmes
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Avatar for mikealanr
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This message was authored by: mikealanr Answer

Message posted on ‎17 Sep 2024 09:42 PM

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Boot51 

 

Is your internet working? Have your power cycled your kit? Try turning it off at the.mains for a few minutes.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

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Avatar for mikealanr
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Superuser
This message was authored by: mikealanr Answer

Message posted on ‎17 Sep 2024 09:42 PM

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

Hi @Boot51 

 

Is your internet working? Have your power cycled your kit? Try turning it off at the.mains for a few minutes.

 

MikeAlanR

---
55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎18 Sep 2024 12:00 AM

Re: Sky glass

Posted by a Superuser, not a Sky employee. Find out more

@Boot51  Your duplicate thread has been removed.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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