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Discussion topic: Sky glass replacement remote

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This message was authored by: ZAHK

Sky glass replacement remote

I ordered a sky glass replacement remote online on Friday. Got a message sent saying its been actioned and to wait 48 hours for it to arrive. Whose the courier they send it to?  do you think it'll come during weekends  or only weekdays? 

 

Thanks

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This message was authored by: mikealanr

Re: Sky glass replacement remote

Posted by a Superuser, not a Sky employee. Find out more

Hi @ZAHK 

 

When I got mine it came with royal mail.

 

MikeAlanR

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55" Gen 2 Sky Glass atlantic blue, 65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Sky SoundBox. Former Sky Q, Sky+ HD and Sky+ customer.

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This message was authored by: ZAHK

Re: Sky glass replacement remote

Thanks for your reply. How long did it take for it to arrive?

This message was authored by: Ellie_TV

Re: Sky glass replacement remote


@ZAHK wrote:

Thanks for your reply. How long did it take for it to arrive?


I've had a couple of replacement remotes. The first one came via DPD courier and I got it within 24 hours. 

The second came via Royal Mail and took a couple of days. It depends how quickly Sky dispatch yours and how speedy your local sorting office is really. 

If you're desperate then it's often quicker to order one from Amazon to have as a spare. 

This message was authored by: Fothergill1

Re: Sky glass replacement remote

Posted by a Superuser, not a Sky employee. Find out more

@ZAHK  If you are lucky enough to have one available you can use a Sky Q remoter whilst you wait for a replacement to arrive.

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