@Anurang There are a couple of things you can also try.
Reset the remote
Press 7 and 9 together on your Sky remote for three seconds (This resets/clears the remote)
Press 1 and 3 together for three seconds (bluetooth mode) and follow any on-screen instructions.
The next option sounds insane but a number of users have reported it resolving the issue with their remotes. You could try holding the remote at both ends and giving it a gentle twist as though you were wringing out a towel.
Another option is to remove the batteries for several hour (perhaps overnight) then put them back in and see if that helps.
If none of these options work you can request a replacement remote via this link: https://www.sky.com/help/forms/streaming-tv-remote
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