Sky glass keeps dropping WiFi connection and buffers a lot

[Xerri]

Ever since I changed my internet provider I have had the issue where when I turn on my tv in the morning it won't connect to the WiFi until I have reset both router and tv and when I am watching it buffers a lot 

my puc in my room works fine 

all the phones works fine

ipad works fine

laptop works fine

my internet speed is at 311mbs 

again this only started when I changed providers  when I was with sky for internet not a single issue  and it is only the tv that plays up

thanks

john

[mikealanr]

Hi @Xerri 

Try going into settings > startup and standby and ensure > networked standby mode in ON and overnight power save is OFF.

Re the buffering run a speed test in netflix to see what the puck is getting. It needs 25Mbps for HD and 30Mbps for UHD.

MikeAlanR

[Xerri]

I've done all that 

I have just tried splitting my WiFi to a split signal 2.4 and 5g. I am now running the tv on the 2.4 and nothing else to see if that works