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Discussion topic: Sky glass remote control with app buttons?

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This message was authored by Davy58 This message was authored by: Davy58

Sky glass remote control with app buttons?

Is there such a thing of a Sky Glass remote control with app buttons on it? Saw something on the forum that someone mentioned about it. 

65inch Sky Glass, 2 Sky Streaming Pucks, Sky Superfast Broadband

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This message was authored by Jporch316 This message was authored by: Jporch316 Answer

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

Here ya go ......

IMG_1251.jpeg

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.

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This message was authored by GD1 This message was authored by: GD1

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

@Davy58 wrote:

Is there such a thing of a Sky Glass remote control with app buttons on it? Saw something on the forum that someone mentioned about it. 


Yes, they normally get sent when a Glass subscriber cancels the TV subs leaving the TV working with Apps & Tuner only.

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Davy58
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This message was authored by Davy58 This message was authored by: Davy58

Re: Sky glass remote control with app buttons?

Any idea what apps the buttons control?

65inch Sky Glass, 2 Sky Streaming Pucks, Sky Superfast Broadband
This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

@Davy58 

There was a photograph of one in a thread on here a long time ago .......

 

From memory theres was a Netflix and YouTube button but can't really remember 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Sky glass remote control with app buttons?


@Jporch316 wrote:

@Davy58 

There was a photograph of one in a thread on here a long time ago .......

 

From memory theres was a Netflix and YouTube button but can't really remember 


Yeah I think that's right. They basically replaced the + playlist button and the voice control button (I think) as they don't function without an active sub - it looked pretty lame really. 

This message was authored by Jporch316 This message was authored by: Jporch316 Answer

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

Here ya go ......

IMG_1251.jpeg

——————————————————————————
43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
Davy58
Topic Author
This message was authored by Davy58 This message was authored by: Davy58

Re: Sky glass remote control with app buttons?

@Jporch316 

thanks for the pic, was just curious 

65inch Sky Glass, 2 Sky Streaming Pucks, Sky Superfast Broadband
This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

@GD1 Are they sent out automatically when a Glass subscriber cancels or do they need to request one?  

 

I knew they existed but that's the first picture I have seen of one so thanks @Jporch316 

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This message was authored by GD1 This message was authored by: GD1

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

@Fothergill1  I beleive they are sent automatically when they call the full TV subs.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by leec32 This message was authored by: leec32

Re: Sky glass remote control with app buttons?

Has anyone actually had one of these been sent, i went back to skyq last week becuase glass/stream is terrible, the advisor on the phone told me one would be sent out but still nothing, I've just came of a call with sky and he said he was from the technical department and never heard or seen of this remote 

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

@leec32 I have not personally seen one as I haven't cancelled my Glass subscription but they obviously exist. There is a picture of one in the "Answer" given by @Jporch316 above.

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If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
This message was authored by leec32 This message was authored by: leec32

Re: Sky glass remote control with app buttons?

OK, thanks, i will call cancelations tomorrow as they were the ones who told me, nobody else seems to know lol

This message was authored by Fothergill1 This message was authored by: Fothergill1

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

@leec32 I could escalate your post if you like.  You might have some luck with the Community Messaging Team.  Let me know.

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If my post has solved your issue please mark as an "Answer"
If it has helped please give it a "Like"
This message was authored by leec32 This message was authored by: leec32

Re: Sky glass remote control with app buttons?

If you can please, thank you. 

This message was authored by Jporch316 This message was authored by: Jporch316

Re: Sky glass remote control with app buttons?

Posted by a Superuser, not a Sky employee. Find out more

@leec32 

Theres been at least 3 or 4 posts of the past 2 years where users have advised they have received them without prompting from sky 

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43inch and 55 inch Sky Glass & sky live camera 3 Pucks on virgin media M350 hub 5x. 4 x sky mobile sims.
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